Jira Service Management

{"xsrfToken":"26ed937d-73dd-4e75-a7e9-56ce1eeb32e7_729cc51efa335da6efa161cfcfa628db9851dff2_lout","branding":{"id":"3","key":"cs2","name":"Customer Support Centre","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0274beb6-c1f7-41e7-a1b2-6e3b988dbb1c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNDI1ZmRlYi1kY2UxLTQ1OWYtOTllOC05ZWY2YTE5MTg2NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyNzRiZWI2LWMxZjctNDFlNy1hMWIyLTZlM2I5ODhkYmIxYyI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTg0ODEsIm5iZiI6MTY4NTY1Nzg4MX0.j3WyH8xcHozRrB3gtkYtqO2QioHrtoQGhAwlPh2kvAM&client=b425fdeb-dce1-459f-99e8-9ef6a1918661&mode=fit","logoId":"0274beb6-c1f7-41e7-a1b2-6e3b988dbb1c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Customer Support Center","sharedPortalName":"Customer Support Center","userInitialAnnouncementHeader":"Use the search bar to look for articles!","userInitialAnnouncementMessageWiki":"In the search bar, you can use keywords to search for help articles and how-to guides. For example, check out this guide <a href=\"https://peoplespheres.atlassian.net/servicedesk/customer/portal/3/article/898564170?src=-256318870\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a> which lists all the guides available in English!","translations":{"en-US":{"helpCenterTitle":"Welcome to the Customer Support Center","sharedPortalName":"Customer Support Center","announcementHeader":"Use the search bar to look for articles!","announcementMessage":"In the search bar, you can use keywords to search for help articles and how-to guides. For example, check out this guide [here|https://peoplespheres.atlassian.net/servicedesk/customer/portal/3/article/898564170?src=-256318870] which lists all the guides available in English!","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de Support Client","sharedPortalName":"Centre de Support Client","announcementHeader":"Utilisez la barre de recherche pour rechercher des articles !","announcementMessage":"Vous pouvez rechercher des articles dans la barre de recherche. Pour visualiser l'ensemble des articles, cliquez [ici|https://peoplespheres.atlassian.net/servicedesk/customer/portal/3/article/898891827?src=1931438017]","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"en-US","portalThemeColor":"#4e4199","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0ab3b4b1-7232-419f-bc10-b72295d0cc7c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNDI1ZmRlYi1kY2UxLTQ1OWYtOTllOC05ZWY2YTE5MTg2NjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhYjNiNGIxLTcyMzItNDE5Zi1iYzEwLWI3MjI5NWQwY2M3YyI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTg0ODEsIm5iZiI6MTY4NTY1Nzg4MX0.e7ePtGmukZ-lG7ZCW2jnTHz_bUeaWgsHOnEf1SmLfFE&client=b425fdeb-dce1-459f-99e8-9ef6a1918661&height=300&mode=fit","bannerMediaApiFileId":"0ab3b4b1-7232-419f-bc10-b72295d0cc7c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"cs2","projectId":10052,"serviceDeskId":3,"name":"Customer Support Centre","description":"Welcome to your support centre! How can we help you? Choose from the options below, or search for a help article.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"35","name":"Service Request","descriptionHtml":"Please indicate any information that will help us deal with your ticket. Please also indicate any deadlines you're working to for this service request.","callToAction":"Service Request","introHtml":"Use this form when you require assistance with actions in your portal.","icon":10550,"iconUrl":"https://peoplespheres.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[11],"key":""},{"id":"38","name":"Evolution","descriptionHtml":"Please indicate any information that will help us deal with your ticket.","callToAction":"Evolution","introHtml":"Use this form if you want to request any evolutions.","icon":10501,"iconUrl":"https://peoplespheres.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[11],"key":""},{"id":"40","name":"Incident","descriptionHtml":"Please indicate any information that will help us deal with your ticket.","callToAction":"Incident","introHtml":"Use this form when you notice module malfunctions, incidents or bugs.","icon":10472,"iconUrl":"https://peoplespheres.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[11],"key":""},{"id":"37","name":"Question","descriptionHtml":"Please indicate any information that will help us deal with your ticket.","callToAction":"Question","introHtml":"Use this form when you have a question","icon":10578,"iconUrl":"https://peoplespheres.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10578","groups":[11],"key":""},{"id":"41","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":10492,"iconUrl":"https://peoplespheres.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[40,37,35,38]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cfd71b18-846d-3427-9453-6714083a66d9","appLinkName":"System Confluence","spaceKey":"SUPPORT","spaceName":"Centre de Support","isServer":false},"labels":[],"projectKey":"CUS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CUS","userLanguageHeader":"","userLanguageMessageWiki":"You can see there all articles sorted by topics, to browse all guides clic <a href=\"https://peoplespheres.atlassian.net/servicedesk/customer/portal/3/article/898564170?src=-256318870\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a> which lists all the guides available in English!","defaultLanguageMessage":"Vous consultez ici les articles par catégories, pour visualiser l'ensemble des articles, cliquez [ici|https://peoplespheres.atlassian.net/servicedesk/customer/portal/3/article/898891827?src=1931438017]","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":914948097,"title":"Utilisation du Support > Votre Centre de Support","url":"https://peoplespheres.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/914948097","space":{"key":"SUPPORT","name":"Centre de Support","id":897875978},"serviceDeskIds":[3],"appLinkId":"cfd71b18-846d-3427-9453-6714083a66d9","idInString":"914948097","projects":[{"projectId":10052,"serviceDeskId":3,"portalId":3}]}}